Definitely the USB device should work, uninstall and disable the on-board sound first. Other than checking to make sure it's the default audio device and that the outputs are not muted, sounds like it's dead. So it always does this, I mean this PC is actually Usually Quiet? Or would that be UNusually quiet?
Troubleshooting within windows XP indicates everything is fine, but there is no sound.and Dell's diagnostics indicates the drivers are correct, and the device is working, except the final audio diagnostic test (playing a tune), which produces no sound. I even tried uninstalling and reinstalling the audio drivers. The only drivers I could not find on the CD were for the wireless network card, which I downloaded from Dell support based on the service tag, When I discovered audio was not working, I did the same for the latest audio driver. Thanks, I wish I could say I wasn't sure, but unfortunately, I am certain I installed the right audio drivers.ĭell provides a separate driver installation CD. Otherwise, a USB audio device should work after driver install.
Are these likely to work?Īre you sure you downloaded the correct audio driver for your model ? You need to download and install all the drivers. I read that some USB audio devices are able to function without a laptop soundcard and could give him audio, but I have no experience with them. I finally ran Dell's hardware diagnostics CD, and based on having no audible sound in its tests, it seems likely the sound card itself is dead. I tried updated drivers as well as the original ones, and it made no difference. All settings were correct and Device Manager reported the SigmaTel Audio device was working properly. No audio from the headphone jack using headphones and speakers that worked with my own PC's headphone jack. It has a 2.8 GHz P4, so I thought it would be worth saving.Ī fresh re-install of Windows XP and a memory upgrade from 256MB to 2GB fixed the problems he was complaining about, but I found a new one. It has been sitting in the closet unused for 3 years because everything ran too slow and the unremovable firewall his university IT department installed prevented it from establishing an Internet connection at home. My nephew gave me a Dell Inspiron 5150 to rehabilitate for him.